Privacy policy

Donkervoort Automobielen B.V. (“Donkervoort” “us”, “we” or “our”), a company registered in the Netherlands with number 30058097 and with its head office at Pascallaan 96, 8218 NJ in Lelystad, The Netherlands, is committed to protecting the privacy of its members/users. We therefore process your data with the utmost care. With this privacy statement we inform you about our way of handling personal data.

In this privacy statement we describe how we treat your personal data as controller.

Information about an identified or identifiable natural person is considered personal data. Whether or not certain information must be qualified as personal data depends on whether Ex-Core Technologies has legal means that can reasonably be assumed to be used to identify a data subject. Information about your car, such as your license plate number and chassis number, for example, also qualifies as personal data to Ex-Core Technologies

.

In the course of conducting business, Ex-Core Technologies may collect and process the following types of business-related data:

• Business Contact Information: Information about your business, including business name, address, email addresses, and phone numbers.

• Key Personnel Information: Contact details and professional information of individuals within your organization who are our points of contact.

• Transaction Data: Information related to business transactions, orders, invoices, and payments.

• Communication Data: Records of our business communications, including emails, contracts, and project-related documents.

• Service Usage Data: Data related to your use of our services, including logs and activity records.

• Other Business Data: Any additional business-related data that you provide or that is necessary for the performance of our contractual obligations.

The processing of personal data takes place on the basis of the following principles from Article 6 of the General Data Protection Regulation:
1. Permission
2. Implementation of an agreement with you
3. Legal obligation
4. Fulfilling a task of general interest
5. A legitimate interest of Donkervoort or a third party
Justifiable interests include: marketing, advertising, security, (crime) prevention, IT management, research and analysis into own products or services, business management, legal affairs, internal management.

Ex-Core Technologies processes your personal data for the purposes mentioned below. The figure behind each goal corresponds to the basis mentioned in article 4 of this privacy statement.

• Building and maintaining the customer relationship, including maintaining a direct relationship between the responsible and related financial service providers, including for commercial purposes [basis: 2, 5].

• Handling orders (including invoicing), processing in financial administrations and logistical processing [basis: 2, 5].

• Providing customer service including service support for buying services and products, fulfilling warranty obligations and product recalls for our own services, handling complaints and requests (basis: 2, 3, 4 or 5).

• Maintaining communication in certain cases to proactively contact users in the context of vehicle faults or malfunctions or to schedule service appointments including the provision of mobility services [basis: 2 or 5].

• Conducting market research to improve our operations, brand, services and products [basis: 5].

• Approaching with commercial information. You always have the option to unsubscribe by making an objection. All communication indicates how you can do this [base: 1 or 5].

• Improving the content of our communication by adjusting it to your personal preferences [basis: 5].

• (Further) development and improvement of new and existing products and services [basis: 5].

• Measuring customer satisfaction, providing management information and determining the overall business strategy [base: 1 or 5].

• Providing services on the internet, including providing relevant commercial messages [base: 1, 2 or 5].

• Compliance with legal obligations, settlement of disputes and enforcement of our rights and agreements [basis: 3, 4 or 5].

• Improving data quality using address validation techniques [basis: 5].

In connection with the implementation of a possible agreement with you, we may have to provide your personal data to parties who supply parts, materials, services and products to us or carry out work on our instructions. Ex-Core Technologies will share your personal data with third parties in the following cases and with accompanying reasons. The figure behind each goal corresponds to the basis mentioned in article 4 of this privacy statement:

• with affiliated financial service providers with the aim of offering related financial services [basis: 2];

• if we are legally obliged or authorized to provide personal data to third parties [base: 3];

• if we suspect a violation of the rights of third parties, of criminal offenses or of abuse, we may provide personal data to third parties with a legitimate interest or to bodies that serve the general interest. These may also be enforcement authorities, such as the Public Prosecution Service or supervisors [base: 3, 4 or 5];

• with parties that assist Donkervoort in its services and are not processors (eg accountants and (legal) advisors) [basis: 5];

If personal data are sent to a recipient abroad, this usually only goes to a recipient in a country that, according to the European Commission, offers a level of protection that is appropriate for personal data.

Links, third-party websites and social media platforms
Our website may contain links to the websites of other third parties, as well as to social media platforms such as Facebook, Instagram, YouTube or Twitter (“Linked Sites”). Ex-Core Technologies is not responsible and has no liability for the privacy policies or practices of Linked Sites. We recommend that you review the privacy policies of each Linked Site you visit.

We retain personal data as long as (i) you are a customer of Ex-Core Technologies or continue to show interest in our products and services, (ii) we are legally obliged to retain data, or (iii) we are justified in being able to retain data.

We use cookies on our website for identification, analysis and advertising purposes. By using the website, you consent to the storage and opening of cookies on your device. For more information about the use of cookies we refer to our cookie statement.

You have the right to ask us to view your own personal data. If there is reason to do so, you can also request us to supplement your personal data or to change inaccuracies. You also have the right to ask us to delete your personal data or limit the use of your personal data. You can also object to the collection and use of your data or documents and make a complaint with the Dutch Data Protection Authority. Finally, you can request us to obtain your personal data or transfer that data to another person. To exercise your rights, you can contact us via the contact form or via enquiries [at] excore-technologies.com. You can also contact us with questions or for more information about the collection and use of your personal data.

Ex-Core Technologies applies appropriate security measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification as much as possible. Ex-Core Technologies has taken both technical and organizational measures to protect your personal data. These security measures are periodically reviewed based on threats.

For questions and / or comments regarding this privacy statement, please contact:

Ex-Core Technologies
Pascallaan 96
8218 NJ Lelystad
The Netherlands

The way we process personal data, and the composition or quantity of data that we process, may change. That is why we reserve the right to change this privacy statement. If necessary, we will inform you of changes.

This statement was last revised on September 21, 2023.